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Salesforce System - Systems II

  • R023594
  • India
  • Regular
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Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

Hybrid: This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

Join our team
Join a collaborative team focused on delivering scalable CRM solutions that support GoDaddy’s global operations. This role partners closely with engineering, product, and operations teams to enhance and maintain our Salesforce platform, ensuring an efficient and high-quality user experience for internal stakeholders and customers.

What you'll get to do...

  • Manage and support GoDaddy’s CRM system built on the Salesforce platform
  • Collaborate with engineering, product, and operations teams to design and deliver effective solutions.
  • Analyse moderately complex problems by evaluating multiple contributing factors and proposing solutions
  • Stay current with Salesforce releases and recommend process improvements and enhancements
  • Administer users, roles, profiles, and permissions
  • Configure objects, fields, page layouts, record types, custom metadata, and custom settings
  • Build and maintain reports, dashboards, and automation using Flows.
  • Provide user support, training, and documentation
  • Develop custom functionality using Apex and Lightning Web Components (LWC)
  • Automate business processes using Flows and Triggers
  • Customise applications based on evolving business needs
  • Perform testing, participate in code reviews, and support deployments and releases. 

Your experience should include...

  • 2+ years of experience as a Salesforce Administrator and Release Engineer
  • Experience working with Sales, Service, and Experience Cloud
  • Strong knowledge of Salesforce configuration, customisation, Apex, and Lightning Web Components
  • Experience managing users, roles, permissions, and releases
  • Proficiency in reporting, dashboards, and process automation (Flows)
  • Understanding of Salesforce architecture and the broader ecosystem
  • Experience collaborating with global teams and customers
  • Ability to work both independently and within a team environment
  • Salesforce certifications, such as Administrator, Advanced Administrator, or Platform App Builder, are preferred

You might also have...

  • Experience with Microsoft tools such as Teams or PowerApps
  • Experience in Salesforce QA or testing practices
  • Strong problem-solving skills and a forward-thinking mindset
  • Willingness to learn, adapt, and innovate
  • Excellent communication and interpersonal skills

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.  

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.