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Software Development Engineer

  • R023164
  • Bulgaria
  • IT Operations
  • Regular
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Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

Join Our Team

GoDaddy is looking for a Software Development Engineer / Site Reliability Engineer to join our Monitoring and Observability team. In this hybrid SDE+SRE role, you'll design and build scalable software solutions while also owning the reliability, performance, and availability of systems serving millions of customers worldwide. You'll focus on developing high-quality applications and platforms that enable proactive monitoring, deep insights, and rapid troubleshooting — and you'll go a step further by operating those platforms, responding to incidents, and driving continuous reliability improvements across cloud and on-prem environments.

What you’ll get to do...

Software Development and Platform Engineering

  • Design, develop, and maintain scalable observability and monitoring platforms using Python and modern software engineering practices, including systems for metrics, logging, tracing, and visualization (e.g., Loki, Grafana, Tempo and Mimir(LGTM), Prometheus, ICINGA2, Site24x7 and BigPanda).
  • Build and enhance production-grade software services, APIs, and tooling that improve system visibility, reliability, and developer experience.
  • Collaborate with cross-functional teams to define requirements, architect solutions, and deliver robust, maintainable code.
  • Develop automation and self-service tools to streamline workflows and improve engineering productivity.
  • Implement and evolve infrastructure-as-code and configuration management using tools such as Terraform, Ansible, Puppet, or Chef.
  • Manage and troubleshoot containerized workloads across Docker, Kubernetes (including EKS/ECS), and Fargate, ensuring configuration consistency and operational reliability.
  • Contribute to system design, code reviews, testing strategies, and performance optimization for large-scale distributed systems.
  • Support and enhance CI/CD pipelines, ensuring efficient, high-quality software delivery.

Observability and Monitoring

  • Implement SLIs, SLOs, and error budgets to define and track service health and reliability targets, balancing reliability with feature velocity.
  • Build and maintain dashboards and alerting that provide actionable insights and minimize alert fatigue; champion SLO-based alerting and noise reduction.

Reliability and Incident Response

  • Respond to automated alerts and production incidents, participating in on-call rotations supporting global operations.
  • Partner with engineering teams to resolve availability, performance, and security issues.
  • Lead blameless postmortems and root cause analysis (RCA), converting findings into durable fixes, runbooks, and repeatable automation.
  • Troubleshoot complex system issues using advanced diagnostics (e.g., strace, tcpdump, systemd) and partner with reliability and infrastructure teams to improve application resilience and performance.

Your experience should include...

  • 3+ years of professional experience in software development, building and delivering scalable, production-grade applications or platforms.
  • 3+ years of experience with observability platforms (metrics, logging, tracing, and visualization).
  • 3+ years of experience with event correlation or incident management platforms (e.g., BigPanda, Site24x7, ServiceNow, PagerDuty).
  • 2+ years of hands-on incident response experience, including on-call participation and postmortem facilitation.
  • 2+ years of professional experience with containerization and orchestration technologies in a production SRE context.
  • Strong programming experience in Python (and/or JavaScript, Go, or similar languages) with a focus on writing clean, maintainable, and testable code.
  • Experience designing and building distributed systems, APIs, or developer platforms.
  • Familiarity with observability concepts (metrics, logging, tracing) and tools such as Open Telemetry(OTel), LGTM, Prometheus, or similar.
  • Solid understanding of Linux/Unix environments, full stack engineering, including debugging and performance optimization from an application perspective.
  • Experience with CI/CD pipelines, version control systems, and modern development workflows.
  • Exposure to containerization and orchestration technologies (e.g., Docker, Kubernetes).
  • Experience building internal tools, platforms, or services that improve developer productivity or system reliability.
  • Strong problem-solving skills and ability to debug complex issues in distributed systems.
  • Configuration management experience with tools such as Ansible, Puppet, Chef, or SaltStack.
  • Practical understanding of SLIs, SLOs, SLAs, and error budgets as reliability engineering concepts.
  • Experience writing and maintaining runbooks, SOPs, and operational documentation to ensure knowledge continuity.

Nice to have...

  • Experience building platforms or SDKs for observability or monitoring.
  • Deep, hands-on expertise with cloud platforms (AWS, Azure, GCP) and cloud-native application design.
  • Familiarity with infrastructure-as-code practices or DevOps tooling.
  • Experience with capacity planning, forecasting, and cost governance for large-scale cloud infrastructure.
  • Familiarity with compliance and audit-ready operations (e.g., PCI-DSS, WebTrust).
  • Passion for mentoring junior engineers and driving a culture of reliability and continuous improvement.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.  

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

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